Shipping Policy

1. General Provisions

This policy is intended to clarify the rules related to the delivery of Floral Dress orders, including the selection of delivery methods, shipping fee standards, time limit calculation, logistics tracking, and special instructions, to ensure the smooth delivery of your orders. The delivery of all orders shall be implemented in accordance with this policy. If you have any questions, you can contact customer service at any time.

2. Calculation Rules for Delivery Timeframe

Total estimated delivery time of the order = Dress production time + Actual delivery time (time from package shipment to receipt). All timeframes are calculated in working days (excluding weekends and public holidays).

3. Production Time Standards

  • Standard Shipping Orders: 5-10 working days (from the day of confirmed payment to the completion of order packaging);
  • Express Shipping Orders: 5-7 working days (production is prioritized to shorten the packaging cycle).

4. Details of Delivery Methods and Fees

We provide two standardized delivery services, and the optimal logistics plan will be formulated according to your choice and delivery address:
  • Standard Shipping
    • Shipping Fee: 30 US Dollars;
    • Delivery Timeframe: 15-20 working days;
    • Cooperative Service Providers: UPS or USPS (assigned by us based on actual conditions);
    • Total Estimated Delivery Timeframe: 15-25 working days.
  • Express Shipping
    • Shipping Fee: 60 US Dollars;
    • Delivery Timeframe: 10-15 working days;
    • Cooperative Service Providers: FedEx or DHL (prioritizing delivery efficiency);
    • Total Estimated Delivery Timeframe: 10-17 working days.

5. Key Notes

  • Delivery Address: Please be sure to provide a complete and accurate street address (including house number). If you fill in a PO Box address, you need to contact customer service in a timely manner to supplement the street information, otherwise, it may cause delivery delays;
  • Logistics Tracking: The order tracking number and logistics details can be queried on the "My Orders" page. After the package is shipped, real-time tracking is only available after it arrives in your country/region and the local courier updates the information; before the tracking takes effect, you can contact customer service to check the progress, and we will reply within 48 hours;
  • International Taxes: For international orders outside the UK and Europe, local customs duties and taxes may be applicable. These fees are collected directly by the customs, and we will not charge any additional related fees.